Terms & Conditions

Welcome to Mason Pizzeria & Grill. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Use

This website is provided for ordering food, viewing our menu, and contacting our restaurant. You agree to use this site only for lawful purposes and not for any activity that may harm, disrupt, or misuse our services.

We reserve the right to refuse service, cancel orders, or restrict access if misuse or suspicious activity is detected.

2. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices listed on the website may change without notice.

  • Orders are only confirmed after successful payment or confirmation call (if applicable).

  • We reserve the right to cancel or modify an order due to pricing errors, availability, or technical issues.

3. Delivery & Pickup

  • Delivery times are estimated and may vary due to traffic, weather, or high order volume.

  • Customers must provide accurate delivery information. Incorrect addresses may cause delays or cancellation.

  • For pickup orders, customers should collect their food promptly to maintain quality and freshness.

4. Cancellations & Refunds

  • Orders may be cancelled before preparation begins.

  • Once food preparation has started, cancellations may not be possible.

  • Refunds (if applicable) will be processed through the original payment method and may take several business days depending on the payment provider.

5. Allergies & Food Information

We prepare food using shared kitchen equipment. While we try our best, we cannot guarantee that items are completely free from allergens such as nuts, dairy, gluten, or other ingredients. Customers with allergies should contact us before ordering.

6. Intellectual Property

All content on this website — including logos, images, text, and branding — belongs to Mason Pizzeria & Grill and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

Mason Pizzeria & Grill is not liable for:

  • Delays beyond our control

  • Incorrect information provided by customers

  • Temporary website downtime

  • Third-party delivery service issues

8. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website or services means you accept the updated terms.

9. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: info@masonpizzeria.com